For shopkeepers in the late 19th century, Mr. Mast among them, their neighbors and friends were also their customers. Service was most often delivered with a smile and a side of local news or other information.
Today, the Mast General Store both embodies and embraces a way of doing business that is becoming more difficult to find in our fast-paced world. We strive to continue the great tradition of not only providing most everything anybody would need, but doing it with the same gracious and helpful customer service that W. W. made famous. Whether you are at the Original Store in Valle Crucis or the Mast Store on a main street in your town, we hope the service you receive lives up to that tradition.
Let us know how we can help. If you saw an item in a store, but can’t find it online, call or email. If you are trying to figure out if that really helpful kitchen tool your grandmother had is still being produced, call us. Wondering if anyone still measures feet before selling you shoes, we do—come in and see us. Planning a trip to one of the towns where we have a store, check our website for a calendar of events before you go or stop in at the store to say “hey” when you get there.
We encourage you to contact us if you have questions, concerns, inquiries or feedback. For customer service, returns, product inquiries, or to place an order, call our Customer Service Department toll free at 866-367-6278 (866-FOR-MAST). Our customer service representatives are available Monday - Friday, 9 a.m. - 5 p.m., Eastern Time
We can be reached by email at info@mastgeneralstore.com.
Or, write to us at:
Mast General Store
Attn: Customer Service
630 West King Street
Boone, NC 28607
Contact a specific location
Mast General Store Home Office
Highway 194
Valle Crucis, NC 28691
828-963-6511
Original Mast General Store and Annex
Highway 194
Valle Crucis, NC 28691
828-963-6511
Mast General Store Old Boone Mercantile
630 West King Street
Boone, NC 28607
828-262-0000
Mast General Store - Waynesville
63 North Main Street
Waynesville, NC 28786
828-452-2101
Mast General Store - Hendersonville
527 North Main Street
Hendersonville, NC 28792
828-696-1883
Mast General Store - Asheville
15 Biltmore Avenue
Asheville, NC 28801
828-232-1883
Mast General Store - Greenville, SC
111 North Main Street
Greenville, SC 29601
864-235-1883
Mast General Store - Knoxville, TN
402 South Gay Street
Knoxville, TN 37902
865-546-1336
Mast General Store - Online
630 West King Street
Boone, NC 28607
866-FOR MAST (toll-free - 866-367-6278)
|
